Claim warranty on gaming PC parts? Well, you’ve invested in your PC, and now you’re planning to invest more by giving it to local repair shops?
The idea of going to the service centre might sound like a nightmare for gamers who usually avoid going out.
This is also true for people who dislike paperwork and long waiting lines at service centres.
I’ve even seen people trying to fix their PCs on their own without the proper knowledge. In most cases, they end up creating more problems for the PC components.
And in some worst-case scenarios, the warranty ends up getting voided.
To avoid wasting time with service centres, I’ve found a way to claim a warranty on your gaming PC’s components.
Now we’re not talking in vain because I will share my experience of claiming a warranty on my gaming PC.
I have a Ryzen 5 PC that I got built just last year. This is the story of how I claimed a warranty on a PC component and fixed my gaming PC for free.
But before we do that, let’s get familiar with some technical terms and jargon related to the warranty.
What does it mean to get warranty on PC components?
Getting warranties on PC parts can be divided into two different methods.
The first is that your component, like the processor, motherboard, or RAM sticks, get repaired by the service centres’ agents, and you get your piece back, and you can reattach it to the system and your gaming PC will start working again.
The second scenario is when the service centres’ employees cannot fix the component, and the owners must file for RMA (Return merchandise authorization).
In this process, the service centres will change your piece with a new one. You’ll get another component of the same series if they don’t have the product.
For example, if you’re using an Asrock A320m-HDV motherboard and file for RMA, you’ll get the same or a newer model for free.
Now that we are clear about what and how does warranty works for gaming PC components, let’s see why you should opt for warranties.
Why do you need a warranty on gaming PC components?
From my personal experience, you can save hundreds of dollars by opting for a warranty on PC components.
This will save your time, and the entire process of replacing PC parts becomes doable and free of cost.
In my case, I had an Asrock A320m-HDV motherboard, which had been repaired at the time of writing this, and my gaming PC is working smoothly.
I do light gaming, so I’ve paired my PC with a 4GB GeForce® GT 730 graphics card and a Ryzen 5 processor.
My PC stopped working after one year, and while trying to figure out the problem, I was scratching my head because I didn’t know what to do with the machine.
I ignored the PC and continued my work on the laptop, but while I was reviewing the document of the purchase, I, fortunately, came across the original bill, which made all the difference.
You see, by having the original bill and receipt, I went to the shop and asked for the warranty, and the rest of it is history.
Who provides a warranty on gaming PC components?
In most cases, the manufacturers of the PC components provide a warranty. Contrary to the belief, the PC seller does not offer a warranty on PC components.
Instead, customers have to visit the service centre and get their components fixed. But that doesn’t mean that the shop owner doesn’t have a responsibility here.
While service centres repair your PC component, you must visit the seller first and ask them about the root cause of the problem.
If not, you’ll end up submitting the wrong component to the company.
Not sure what is wrong with your PC or why it is not working like it used to? Well, here is what I did when my gaming PC stopped working.
But before I get down to it, let’s see some of the things that indicate that you need to visit your seller or service centre.
When should you opt for gaming PC repairs and refunds?
Before you rush to your seller and make a scene, let’s chill and see what scenarios you are required to visit the service centre and PC repair shop.
In most cases, the major culprit is either RAM, cables, or loose wiring and dust.
Before you take your gaming PC to the shop, make sure you’ve cleaned your PC and reconnected the connectors again.
If that doesn’t work, try removing and reinstalling the RAM.
However, if everything fails, you are facing some issues beyond your control. And it’s better to take your PC to the service centre or the seller you purchase your PC from.
Once you’ve made up your mind to get your PC professionally repaired, follow the step-by-step instructions given below.
How to get the warranty on gaming PC components?
The following is a quick rundown of the things you need to do to get a warranty on gaming PC parts. Follow them one by one to understand how to claim the warranty of a gaming PC.
- Firstly, check if you can fix the PC using the abovementioned method.
- If that doesn’t work, call the seller and ensure you have all the receipts and bills.
- Usually, PC components get a warranty of 3 years (changes according to location and region)
- Visit the shop and share your problem with the PC.
- The shop’s repair person will check the PC and share the problem’s main cause.
- If there’s something wrong with the PC’s components, the seller will advise you to go to the service centre.
- Ask them about the component which needs repair.
- Remove the component from the motherboard and visit the authorized service centre.
- Submit the faulty component and file for repair or RMA, depending upon your requirement.
- The company will keep the component and call/text/email when it is repaired or replaced with a new one.